Cancellation Policy

At StellarCove Inc, doing business as setuplearning, we want cancelling to be just as simple as signing up. This Cancellation Policy explains how to cancel your plan, when cancellations take effect, and what happens to your billing afterwards.

1. How to Cancel

You may cancel your subscription or order at any time using any of the following methods:

Email: Send a cancellation request to support@setuplearning.com from the email address associated with your account.
Phone: Call us at (314) 866-4412, Monday to Friday, 9am-5pm EST.
Account dashboard: If you have an account, you can request cancellation from your orders page.

Please include your name and order or account email so we can locate your subscription quickly.

2. When Cancellation Takes Effect

For monthly plans, your cancellation stops all future billing. You will not be charged again once your cancellation is processed, and you keep access for the remainder of the period you have already paid for.

For one-time purchases, there are no recurring charges, so no future billing applies after your order is complete.

3. Confirmation

Once your cancellation is processed, we will send a confirmation to your email. If you do not receive confirmation within one business day, please contact us so we can make sure your request was received.

4. Refunds After Cancellation

Cancelling stops future charges but does not automatically issue a refund for charges already made. If you believe you are eligible for a refund, please review our Refund Policy or contact our support team, and we will review your request.

5. Contact Information

For any cancellation request or question, please contact our support team:

StellarCove Inc
Address: 211 N Broadway, Suite 2440, St. Louis, MO 63102
Phone: (314) 866-4412
Email: support@setuplearning.com